SHIPPING & RETURN POLICY

Shipping Policy

  • Orders placed on our website for ready-to-dispatch products will be shipped within 7 working days of the order being placed. For made-to-order products, we require a lead time of 21 working days to make the product, after which it will be dispatched for delivery within 7 working days.
     

  • We ship throughout the week except Sundays & public holidays.
     

  • We deliver pan India and all orders are shipped for FREE. Delivery charges will apply for express delivery (on request). For further queries related to shipping, please write to us at info@nimmiatures.com
     

  • All orders will be fulfilled to the shipping address mentioned by you at the time of placing the order. Address change will be accepted only if the order has not been dispatched already, and address change is only possible if the new location is in the same state as the address mentioned during checkout.
     

  • All our deliveries are fulfilled by India Post. Delivery time is subject to factors beyond our control including unexpected travel delays from India Post and transporters due to weather conditions and strikes.
     

Cancellations
 

  • Cancellation requests will be accepted strictly within 24 hours of order placement. 
     

  • To request a cancellation of your order, write to us at info@nimmiatures.com mentioning your Order No., Name, and contact details. If your request is fulfilled, your payment will be refunded within 7 working days.


Returns Policy
 

  • Returns and refunds are offered only if a product has been delivered in a damaged condition.
     

  • If you have received a product in damaged condition, please write to us at info@nimmiatures.com with details of the damage and photos of the product as it was received.
     

  • Refunds will be processed for damaged products within 7 working days and the refund will be in the form of reversal of payment as per the payment method chosen by you at the time of ordering.